NY Disability announced an end to their contract with Exela Technologies (formerly SourceHOV), effective 12/31/2022.
Previously, Exela provided optional on-site resources to process disability requests, allowing the provider's HIM staff to focus on other priorities.
Now, all disability record requests will go directly to providers. You will need to pull, prepare, and deliver records via the NY Disability Electronic Record Express (ERE) portal. It's time to ask yourself:
- How many disability requests do you receive?
- How will this increase impact the workload of your staff?
- Do you need to look for alternatives in hiring or partnerships?
As one of the largest record Release of Information (ROI) technology and service companies in New York, Verisma's clients already have plans in place for the year ahead. Each provider selects the blend of technology and staff support that works for them.
We'd like to share what we've seen and learned from over 20 years processing ROI requests in New York. Connect with us today!